Legal
Privacy policy
This page explains what personal information Jex Institute collects when you enquire about or enrol in a course, and how we use it.
Last updated
Information we collect
When you contact us by WhatsApp, phone or email, we receive the details you choose to share, such as your name, phone number, email address, the course you are interested in and your message.
When you enrol, we also record the information needed to register you on a course and issue your certificate.
The enquiry form on this website does not send anything to our servers. It opens WhatsApp on your device with your message ready to send.
How we use your information
We use your details to answer your questions, arrange campus visits, register you on a course, manage payments and issue certificates. We do not sell your personal information.
Services from other companies
This website embeds a Google Map, a YouTube video and a Google reviews widget. Those services may set their own cookies or collect usage data when you load or interact with them, under their own privacy policies. WhatsApp messages are handled by WhatsApp under its terms.
How long we keep it
We keep enquiry messages for as long as needed to respond to you, and student records for as long as needed to verify certificates and meet our legal obligations.
Your choices
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete enquiry details we no longer need. Contact us using the details below.
Contact us about privacy
Email info@jexinstitute.ae or visit the contact page for our address and phone number.